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FAQ

Below is the Frequently Asked Questions and Answers about Shenzhen Chengsuchuang Technology Co.Ltd.

  • Question:What's your business type, and products line card?

  • Answer:Shenzhen Chengsuchuang Technology Co.,core business is the mass supply solution to electronic components,boards,kits,accsssorries.Line card including different kinds of ICs,Mcus,Sensors,Relays,Diodes,Transistors,Resistors,Capacitors,Switches,Connectors,Cables,Modules,Development Boards,Kits and Accessories.We started our buisness from electronic components since 2014 year,Chengsuchuang are rich experienced to provide electronic material solution.In recent years,our business expand to PCB&PCBA solution.


  • Question:What's your Order MOQ?

  • Answer:Usually it depends on the order value,maybe require at least $100 or $200 is okay.MOQ can be 50 or 100pcs.For customization MOQ can be nogotiable.


  • Question:What's your lead time?

  • Answer:Usually it is within 1 week.Some goods in stock maybe 1-3days after payment confirmation.For customization project lead time,it will be told by sales representative.


  • Question:What's your order payment?Answer:We usually accept Bank Transfer,Credit Card Visa and MasterCard Payment.Our company bank accept difference kinds of currency.

    Such as:US Dollar,Euro Dollar, British Pound,Japanese Yen, Swiss Franc, Danish Krone, Norwegian Krone, Australian,Canadian Dollar

    Singapore Dollar, Swedish Krona,New Zealand Dollar, Hong Kong Dollar etc.


  • Question:What's your shipping method?

  • Answer:Usually for less than 100KG is Express Shipping,like DHL/UPS/Fedex and others,Air Shipping,Sea Shipping,Railway Shipping,Truck Shipping is also available.Depends on your request.


  • Question:Do you provide tracking number once shipping out?

  • Answer:Of course.We'll inform you once we got the tracking number.And you just need proceed the import customs clearrance once the goods arrived in your local customs.


  • Question:What's your warranty?

  • Answer:All of our products provided with 30days exchange warranty.Usually the Quality is 1 year warranty.


  • Question:Do you have Factory?

  • Answer:We have electronics manufacturing factory that can provide PCB&PCBA project solution,especially experieced on Industrial,Consumer,Medical,Auto Electronics etc.

    Usually the MOQ is 500pcs per design.More details can contact the sales team to talk.RFQ can be sent to E-mail:sales@chengsuchuang.com.


  • Question:Do you provide PCB&PCBA OEM/ODM Solution?

  • Answer:Yes,if you have the artwork file like gerber file and BOM list,you can send them to our sale to talk.If you don't have the artwork file,you can tell your detail requirments,we can quote according to your request.


  • Question:We have shipping agent in China,can you deliver to them?

  • Answer:Yes,we can deliver the goods to your logistic shipper here.


  • Question:Does your products provide Certification?

  • Answer:Default usually is non-certified.If you have the certified requirments,it can be negotiable.However this usually require a larger quantity due to customization.


  • Question:We have a BOM list request of quotation,can you quote?

  • Answer:Of course.That's our key business,welcome to contact us.


  • Question:We are end user,can you sell small quantity like 1 unit?

  • Answer:We noticed B2C market is increasing in the recent years,therefor,we lauched the retail site online.Please visit https://www.chengsuchuang.cn/

    We can ship via Air Post and Express for the retail order,it support credit card payment online like Paypal.Air Post Delivery time usually take 3-8weeks to most countries.

    Express like DHL/UPS/Fedex take 1 week to most countries.




For more questions,welcome to contact us to talk details.Email:sales@chengsuchuang.com


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